body {
  background: #fff;
}

.complaint-details {
  display: block;
  width: 1200px;
  margin: 0 auto 100px;
  padding-top: 40px;
}

.complaint-details .details_left {
  float: left;
  width: 845px;
}

.complaint-details .details_right {
  float: right;
  width: 300px;
}

.complaint-details .readcrumb {
  height: 20px;
  margin-bottom: 28px;
  color: rgba(0, 0, 0, 0.45);
  font-size: 14px;
  line-height: 20px;
}

.complaint-summary {
  padding: 0;
  border: 0;
}

.complaint-author {
  display: flex;
  align-items: center;
  height: 24px;
  padding-bottom: 20px;
  color: rgba(0, 0, 0, 0.45);
  font-size: 14px;
  line-height: 24px;
}

.complaint-author img {
  width: 24px;
  height: 24px;
  margin-right: 12px;
  border-radius: 50%;
}

.complaint-author strong {
  max-width: 145px;
  margin-right: 30px;
  overflow: hidden;
  color: rgba(0, 0, 0, 0.85);
  text-overflow: ellipsis;
  white-space: nowrap;
}

.complaint-share {
  display: flex;
  margin-left: auto;
  gap: 10px;
}

.complaint-author .complaint-share button {
  display: inline-flex;
  width: 18px;
  height: 18px;
  align-items: center;
  justify-content: center;
  margin: 0;
  padding: 0;
  margin-left: auto;
  border: 0;
  border-radius: 50%;
  background: transparent;
  color: #fff;
  cursor: pointer;
  font-size: 10px;
  line-height: 18px;
}

.complaint-author .complaint-share .weixin {
  background: #21d37d;
}

.complaint-author .complaint-share .weibo {
  background: #d5375a;
}

.complaint-author .complaint-share .qzone {
  background: #eabe45;
}

.complaint-summary h1 {
  margin: 0 0 8px;
  color: rgba(0, 0, 0, 0.85);
  font-size: 22px;
  font-weight: 600;
  line-height: 30px;
}

.complaint-info {
  display: block;
  margin: 16px 0 32px;
  padding: 0;
  background: transparent;
  color: rgba(0, 0, 0, 0.85);
  font-size: 16px;
}

.complaint-info span {
  display: block;
  margin-bottom: 8px;
  line-height: 22px;
}

.complaint-info em {
  margin-right: 10px;
  color: rgba(0, 0, 0, 0.85);
}

.complaint-info i {
  color: #e8a02e;
  font-weight: 600;
}

.complaint-interactions {
  display: flex;
  align-items: center;
  height: 32px;
  margin-bottom: 48px;
  padding: 0;
  border: 0;
  gap: 0;
  color: rgba(0, 0, 0, 0.45);
  font-size: 14px;
}

.complaint-interactions button {
  width: 94px;
  height: 32px;
  border: 1px solid #26d1e0;
  border-radius: 4px;
  background: #26d1e0;
  color: #fff;
  cursor: pointer;
  line-height: 30px;
}

.complaint-interactions button.followed {
  border: 0;
  background: rgba(0, 0, 0, 0.03);
  color: rgba(0, 0, 0, 0.45);
}

.complaint-interactions span,
.complaint-interactions a {
  margin-left: 24px;
  color: rgba(0, 0, 0, 0.45);
  line-height: 32px;
}

.complaint-reply-count i {
  margin-right: 6px;
  font-size: 12px;
}

.complaint-timeline {
  margin: 0 0 48px;
  padding: 0;
}

.complaint-progress-item {
  position: relative;
  display: flex;
  min-height: 158px;
  margin: 0;
  background: url("https://weiquan.fx110.com/images/icon/dot.png") repeat-y 29px 0;
  background-size: 2px 2px;
}

.complaint-progress-item:last-child {
  background: none;
}

.timeline-dot {
  display: none;
}

.progress-avatar {
  position: relative;
  flex: 0 0 60px;
  width: 60px;
  height: 80px;
  margin: 0 10px 0 0;
  background: url("https://weiquan.fx110.com/images/icon/shuidi.png") no-repeat;
  background-size: 60px 80px;
}

.progress-avatar img {
  position: absolute;
  bottom: 6px;
  left: 6px;
  width: 48px;
  height: 48px;
  border-radius: 50%;
  object-fit: cover;
}

.progress-main {
  width: 775px;
  min-height: 158px;
  padding: 0;
  border: 0;
}

.progress-meta {
  display: flex;
  align-items: center;
  height: 62px;
  margin: 0;
  padding-top: 20px;
  line-height: 62px;
}

.progress-meta strong {
  margin-right: 12px;
  color: rgba(0, 0, 0, 0.85);
  font-size: 16px;
  font-weight: 600;
}

.progress-meta em {
  margin-right: 24px;
  padding: 0;
  background: transparent;
  color: #e8a02e;
  font-size: 16px;
  font-weight: 600;
}

.progress-meta time {
  margin-left: 0;
  color: rgba(0, 0, 0, 0.45);
  font-size: 14px;
}

.complaint-progress-item:first-child .progress-avatar {
  height: 60px;
  border-radius: 50%;
  background-position: center bottom;
}

.complaint-progress-item:first-child .progress-meta {
  padding-top: 0;
}

.complaint-progress-item:last-child .progress-avatar {
  height: 74px;
  background-position: center bottom;
}

.complaint-progress-item:last-child .progress-meta {
  padding-top: 14px;
}

.progress-rich {
  overflow: hidden;
  color: rgba(0, 0, 0, 0.85);
  font-size: 16px;
  line-height: 28px;
}

.progress-rich.collapsed {
  max-height: 300px;
}

.progress-rich img {
  max-width: 75%;
}

.progress-expand {
  display: block;
  margin: 12px auto 0;
  border: 0;
  background: transparent;
  color: #1777e6;
  cursor: pointer;
}

.complaint-progress-images {
  display: flex;
  flex-wrap: wrap;
  width: 688px;
  margin-top: 16px;
  gap: 4px;
}

.complaint-progress-images button {
  width: 88px;
  height: 88px;
  padding: 0;
  overflow: hidden;
  border: 0;
  background: #f5f6f7;
  cursor: pointer;
}

.complaint-progress-images img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.complaint-declaration {
  display: flex;
  flex-direction: column;
  margin-top: 18px;
  padding: 0;
  background: transparent;
  color: rgba(0, 0, 0, 0.45);
  font-size: 14px;
  line-height: 22px;
}

.rating-result p {
  margin: 0 0 8px;
  color: rgba(0, 0, 0, 0.65);
}

.complaint-stars i,
.rating-row button {
  color: #d7d7d7;
}

.complaint-stars i.light,
.rating-row button.light {
  color: #ffc243;
}

.complaint-owner-actions,
.complaint-comments {
  margin: 36px 0;
}

.owner-panel,
.complaint-comments {
  padding: 24px;
  border-top: 1px solid #dfdfdf;
}

.owner-panel h2,
.complaint-comments h2 {
  margin: 0 0 20px;
  font-size: 22px;
}

.owner-panel textarea,
.complaint-comments > textarea {
  box-sizing: border-box;
  width: 100%;
  min-height: 112px;
  padding: 12px;
  resize: vertical;
  border: 1px solid #dfdfdf;
  font: inherit;
}

.owner-panel > button,
.comment-form-actions button,
.owner-submit {
  min-width: 94px;
  height: 36px;
  margin-top: 12px;
  border: 1px solid #26d1e0;
  border-radius: 3px;
  background: #fff;
  color: #1ecad9;
  cursor: pointer;
}

.owner-panel .owner-submit {
  float: right;
  background: #26d1e0;
  color: #fff;
}

.owner-uploaded,
.comment-uploaded-images {
  display: flex;
  flex-wrap: wrap;
  margin: 12px 0;
  gap: 8px;
}

.owner-uploaded img,
.comment-uploaded-images img {
  width: 80px;
  height: 60px;
  object-fit: cover;
}

.owner-panel label {
  margin-left: 18px;
}

.owner-panel .protocol-link {
  min-width: 0;
  margin-left: 4px;
  border: 0;
  color: #ba2636;
}

.confirm-buttons {
  display: flex;
  gap: 20px;
}

.confirm-buttons button {
  flex: 1;
  min-height: 56px;
  border: 0;
  border-radius: 4px;
  background: #213352;
  color: #fff;
  cursor: pointer;
}

.rating-row {
  display: flex;
  align-items: center;
  margin-bottom: 12px;
}

.rating-row > span {
  width: 112px;
}

.rating-row button {
  padding: 0 3px;
  border: 0;
  background: transparent;
  cursor: pointer;
  font-size: 24px;
}

.comment-form-actions {
  display: flex;
  justify-content: space-between;
}

.reply-tip {
  color: #477d94;
}

.reply-tip button {
  margin-left: 12px;
  border: 0;
  background: transparent;
  color: #999;
}

.complaint-message {
  color: #d5375a;
  text-align: right;
}

.complaint-details .details_right .rights_btn_box {
  display: block;
  height: auto;
  margin: 50px 0 40px;
  font-size: 16px;
}

.complaint-details .details_right .rights_btn_box > div {
  display: block;
  box-sizing: border-box;
  width: 300px;
  text-align: center;
  font-size: 16px;
  font-weight: 600;
}

.complaint-details .details_right .rights_btn_box a {
  display: block;
  box-sizing: border-box;
  width: 100%;
  height: 100%;
  border: 0;
  border-radius: 0;
  background: transparent;
}

.complaint-details .details_right .rights_btn_box .need_to {
  height: 56px;
  margin-bottom: 24px;
  border-radius: 4px;
  background: #213352;
  line-height: 56px;
}

.complaint-details .details_right .rights_btn_box .need_to a {
  color: #fff;
}

.complaint-details .details_right .rights_btn_box .my_list {
  height: 56px;
  border: 2px solid #213352;
  border-radius: 4px;
  line-height: 52px;
}

.complaint-details .details_right .rights_btn_box .my_list a {
  color: rgba(0, 0, 0, 0.85);
}

.complaint-details .text_lists_box h2,
.complaint-videos h2 {
  height: 30px;
  margin: 0;
  padding-bottom: 16px;
  border-bottom: 1px solid #dfdfdf;
  font-size: 22px;
  font-weight: 600;
  line-height: 30px;
}

.complaint-details .text_lists_box > a {
  display: block;
  margin-bottom: 16px;
  padding: 0;
  border: 0;
}

.complaint-details .text_lists_box > a:first-of-type {
  margin-top: 16px;
}

.complaint-details .text_lists_box strong {
  display: block;
  max-height: 40px;
  margin-bottom: 4px;
  overflow: hidden;
  color: rgba(0, 0, 0, 0.85);
  font-size: 14px;
  font-weight: 400;
  line-height: 20px;
  text-overflow: ellipsis;
}

.complaint-details .text_lists_box time {
  color: rgba(0, 0, 0, 0.45);
  font-size: 14px;
}

.complaint-videos {
  margin-top: 48px;
}

.complaint-videos a {
  display: flex;
  width: 300px;
  height: 68px;
  margin-top: 16px;
  color: rgba(0, 0, 0, 0.85);
  font-size: 16px;
  line-height: 22px;
  gap: 14px;
}

.complaint-video-cover {
  position: relative;
  flex: 0 0 120px;
  width: 120px;
  height: 68px;
}

.complaint-video-cover img {
  width: 120px;
  height: 68px;
  object-fit: cover;
}

.complaint-video-cover em {
  position: absolute;
  right: 4px;
  bottom: 4px;
  min-width: 38px;
  height: 20px;
  padding: 0 2px;
  background: #000;
  color: #fff;
  font-size: 12px;
  line-height: 20px;
  text-align: center;
}

.complaint-video-copy {
  display: flex;
  width: 166px;
  height: 68px;
  flex-direction: column;
  justify-content: space-between;
}

.complaint-video-copy strong {
  display: -webkit-box;
  height: 44px;
  overflow: hidden;
  color: rgba(0, 0, 0, 0.85);
  font-size: 16px;
  font-weight: 400;
  line-height: 22px;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
}

.complaint-video-copy small {
  color: #767676;
  font-size: 12px;
  line-height: 16px;
}

.complaint-protocol {
  position: fixed;
  z-index: 100000;
  inset: 0;
}

.complaint-protocol .protocol-mask {
  position: absolute;
  inset: 0;
  width: 100%;
  border: 0;
  background: rgba(0, 0, 0, 0.3);
}

.complaint-protocol .protocol-panel {
  position: absolute;
  top: 50%;
  left: 50%;
  box-sizing: border-box;
  width: 680px;
  padding: 36px 28px;
  border-radius: 5px;
  background: #fff;
  transform: translate(-50%, -50%);
}

.complaint-protocol .protocol-panel h2 {
  margin: 0 0 28px;
  font-size: 22px;
}

.complaint-protocol .protocol-panel > div {
  max-height: 520px;
  overflow-y: auto;
}

.complaint-protocol .protocol-panel p {
  margin: 0 0 20px;
  line-height: 1.7;
}

.complaint-protocol .protocol-close {
  position: absolute;
  top: 10px;
  right: 18px;
  border: 0;
  background: transparent;
  color: #999;
  font-size: 28px;
}

.complaint-protocol .protocol-continue {
  display: block;
  width: 411px;
  height: 58px;
  margin: 28px auto 0;
  border: 0;
  border-radius: 4px;
  background: #26d1e0;
  color: #fff;
}

.complaint-viewer {
  position: fixed;
  z-index: 100001;
  inset: 0;
  width: 100%;
  height: 100%;
  border: 0;
  background: rgba(0, 0, 0, 0.78);
}

.complaint-viewer img {
  max-width: 90vw;
  max-height: 90vh;
}